Last updated: September 2, 2025

1. Introduction

Go Onward Ticket (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

2. Information We Collect

We may collect the following types of information when you use our services:

• Personal details you provide, such as name, email address, and travel information needed to process your order.
• Payment details (processed securely by third-party payment providers; we do not store full card information).
• Technical data such as IP address, browser type, and device information, collected automatically to improve site functionality.

3. How We Use Your Information

• To process and deliver your booking.
• To communicate with you regarding your order or support requests.
• To improve our website and customer experience.
• To meet legal or regulatory requirements.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only with:

• Trusted service providers (such as airlines, travel partners, or payment processors) strictly for the purpose of completing your order.
• Authorities or regulators if required by law.

5. Data Security

We use industry-standard security measures to protect your personal information. While we take reasonable steps to safeguard data, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our services and meet legal obligations. Information may be deleted or anonymized once it is no longer needed.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@goonwardticket.com